Descripción de la oferta de empleo de Administrativo/a en Madrid
Are you passionate about the world of new technologies? Do you have experience as a Data Privacy Specialist and Translator? Then this is your job!
Our future Legal/Privacy Operations Specialist will play a key role in the success of the business, ensuring that our customer receive the best possible experience. As the Legal/Privacy Operations Specialist, you will be working with a truly dynamic team. The ideal candidate will work closely with our Customer Service team /privacy and legal team to improve our internal processes and providing valuable feedback on product performance.
- Ensuring customer satisfaction and building trust through the work as GDPR compliance.
- Act as “voice of the customer”, work with the product and Business Growth team to help improve the company’s services and bring the best mobile experience to customers.
- Proactively flag efficiency lacks, providing upward feedback communicating regularly with supervisors and managers.
- Handle and reply to customer requests in a timely manner and provide an analytical report to Head of Customer Service and Chief Privacy Officer.
- Work closely with the privacy team to improve processes so that customers can execute their rights.
- Produce and develop a data protection training program, including training materials, for specific business units.
Función:
Administrativo/aRequisitos:
- 2+ years of experience working in customer experience/operations role, preferably in legal or data protection projects.- Familiar with working in a multi-culture environment with excellent communication skills.
- Able to work in a face-paced environment and with great attention to detail.
- Experience with data analysis and reporting is highly valuable.
Formación:
- Bachelor’s degree holder (master’s degree holders are preferred).- General knowledge on GDPR, especially related to data subjects’ rights handling and/or CIPP/E certification is highly valued.