Emprego de Costumer Service Agent (M/F) - Korean and English, Porto, Porto

Data da publicação:

26/03/2026

Horário:

Full-time, 40 hours per week, Monday to Friday, fixed hours from 08:00 am to 17:00 pm, with the breaks required by law.

Vagas:

Salários:

A definir

Localidade:

Porto

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Descrição da oferta de emprego de Operador/a de call center - inbound em Porto

We are hiring a Costumer Service Agent (M/F) fluent in Korean and English for a leading company in the Contact Centre sector, based in Porto, Portugal. The successful candidate will be responsible for the following duties:

- Maintain a positive, empathetic and professional attitude towards
customers;
- Respond promptly to customer inquiries;
- Communicate with customers by calls, tickets, emails or messages;
- Know the product/service well;
- Process customer requests and complains;
- Track, document and retrieve information in call tracking database;
- Increase customer loyalty by delivering a seamless experience.

Função:

Operador/a de call center - inbound

Requisitos:

- Have a proficient or bilingual level of Korean, and advanced level of English;
- Have 6 months – 1 year of customer service experience;
- Have call center experience;
- Are living in or willing to relocate to Portugal;
- Have effective communication skills and customer care skills – ability to
listen and understand the customers needs;
- Have strong computer navigation skills;
- Have good disposition to work in a customer service environment.

Formação:

- 12th-grade level education.

Línguas:

- Fluent spoken and written Korean;
- Correct spoken and written English.

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