Descrição da oferta de emprego de Operador/a de call center - inbound em Porto
Hello dear candidate,
Are you looking for your next challenge?
As a result of the incredible growth of our client, we’re looking for English speakers to join us and one of the world’s most well-known brands.
- Maintain a positive, empathetic and professional attitude towards customers;
- Respond promptly to customer inquiries;
- Communicate with customers by calls, tickets, emails or messages;
- Know the product/service well;
- Process customer requests and complains;
- Increase customer loyalty by delivering a seamless experience.
Função:
Operador/a de call center - inboundRequisitos:
- Have a proficient C1 level of English;- Have call center experience;
- Living near or in Porto;
- Have flexibitity in terms of shifts;
- Have effective communication skills and customer care skills – ability to listen and understand the customers needs;
- Have good disposition to work in a customer service environment.